French and German speaking Customer Services Advisor - 588FG

Location
Worcester, Worcestershire
Salary
Up to £23,700pa OTE + Benefits
Posted
22 Nov 2016
Closes
20 Dec 2016
Ref
588FG
Contract Type
Permanent
Hours
Full Time

FRENCH SELECTION UK
French and German speaking Customer Services Advisor
Customer Service, Customer Care, Customer Support, Technical Support, International, Fluent in French, Fluent in German, Deutsch, Francais, Customer Satisfaction, Complaints, West Mildands, Worcestershire
Salary: Up to £23,700pa OTE + Benefits
Location: Worcester, Worcestershire
At commutable distance from Worcester, Alcester, Evesham, Stratford-upon-Avon, Bromsgrove, Cheltenham, Gloucester, Studley, Redditch, Coventry, Banbury, Birmingham, Worcestershire, Warwickshire, Gloucestershire, West Midlands
Ref: 588FG

VIEW JOB DESCRIPTION > APPLY NOW:
Please visit the French Selection UK website, vacancies section, search job reference: 588FG
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.

The Company:
Our client is well established international company specialised in Interior Design

Main duties:
To be in charge of the day to day customer support and to ensure a high standard of customer service

The Role:
- To deal with customers queries over the phone and by email
- To handle social media complaints/queries
- To arrange sales return order
- To liaise with internal departments to provide an outstanding customer service experience
- To have a good knowledge of the products and services
- To handle customers complaints and resolve the issues in an effective and polite manner
- To assist other departments when required

The Candidate:
- Fluent in English, French and German (Written and Spoken)
- Previous experience in Customer Service would be an asset
- Excellent communication skills
- Confident telephone manners
- Strongly organised in order to meet tight deadlines
- Problem solver
- Strong attention to details - Proactive, confident and dynamic personality
- Computer literate (Microsoft Office)

Salary:
Up to £23,700 pa OTE + Benefits (Pension scheme, Death in Service, Child Care voucher, Healthcare (after 1 year), up to 23 days holidays/year + bank holidays)

French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.

Apply for French and German speaking Customer Services Advisor - 588FG

Already uploaded your CV? Sign in to apply instantly

All answers are required

Apply

Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB


4000 characters left


By applying for a job listed on Fish4.co.uk you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.