IT Network Manager - Chipping Sodbury

18000.00 - 20000.00 GBP Annual
21 Nov 2016
19 Dec 2016
Contract Type
Full Time
Our client is a Managed Service Provider supplying onsite technical support services from our bases in Devizes and Salisbury.
The Network Manager role performs the main customer facing interface for the company, providing on site IT Support at the customer's premises as well as remote support, project work, infrastructure monitoring and intervention.

Candidate Requirements:
Have 2 or more years relevant IT support experience dealing with customers face-to- face
Hungry to succeed in their new role and willing to learn
Relish working with new technologies and challenges and demonstrate an ability to learn quickly
Highly professional manner
Polite and patient with all types of users and be meticulous in ensuring the security of their customers?????? data and technology assets
Self-starter and able to work on their own as necessary with the backup of their extensive team on call
Must be able to drive
Competent in Windows Server 2012, Windows Server 2008 R2, Windows 7 and previous versions
Experience of using and administering Microsoft Exchange would be highly advantageous
Experience of one or more flavours of Linux
Knowledge of trouble shooting of Apple operating systems, including IOS device management is advantageous but not essential

An Enhanced CRB check of the successful candidate will be undertaken and it is a requirement of the post that a clean CRB check is maintained.

Duties & Responsibilities:
Provide on site technical support to their customers
Provide telephone and email based technical support to their customers
Manage issues flagged by their Monitoring Software
Perform various system administration tasks on customer site ?????? eg installation of new systems, resolve technical issues
Help to maintain a mutually beneficial and positive working relationship with customers
Create and remove users, prune and tidy mailboxes, and perform other common administration tasks

To be considered for this excellent opportunity, please apply today

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