Claims Vendor Manager - London Based

London, London
£50,000 - £55,000 per annum
22 Nov 2016
20 Dec 2016
Contract Type
Full Time
Position: Claims Vendor Manager
Location: London City
Salary: £50000 - £55000 per annum
Job Type: Full time

Our company client is a fast growing insurance organisation with an international presence who are currently seeking to appoint a highly skilled Claims Vendor Manager to join their claims management team based in the City. This role is suitable for a Claims Vendor Manager willing to lead vendor support services to ensure delivery of supplier management, monitoring and performance of TPA's and claims service providers. This is an outstanding opportunity to achieve a highly lucrative and rewarding career.

Purpose of the role:

* This will include building strong working relationships with supply chain and claims teams to improve service delivery and ensure delivery of all efficiency and regulatory requirements.

Major duties for this job will involve:

* Build and develop relationships with the vendor, service support and claims teams, ensuring feedback for both internal and external aspects of TPA performance
* Work closely with Technical Claims Managers across claims to ensure that that existing TPAs are managed in accordance with agreed contractual terms
* Support the Claims Vendor Team in developing best practices and controls to manage vendors
* Review format, content and frequency of vendor audits, performance data and KPIs
* Ensure reports and MI meets the requirements of internal stakeholders and are embedded in the agreed contract terms
* Implement performance management frameworks to Benchmark Claims TPA performance

Background and skills set required:

* Strong understand of the commercial insurance claims market
* 5+ year's operational claims experience, gained within a similar vendor/service/supply chain related role
* Experience of managing and improving processes and procedures
* Experience of claims support services tools and implementation
* Strong interpersonal skills and stakeholder management experience
* Ability to drive performance from a team
* Ability to work independently
* Degree educated, preferred but not essential

Keywords: "claims" and "vendor" and "manager"

If you are interested in this position, please forward your details to us.