Front of House Team Player - The Grapes Hotel, Bath

Recruiter
John Barras
Location
Bath
Salary
Competitive
Posted
22 Nov 2016
Closes
30 Nov 2016
Sectors
Retail
Contract Type
Permanent
Hours
Full Time
Front of House Team Player - The Grapes Hotel, Bath

Position Summary

Interact with customers, take food and drink orders and deliver fantastic customer service.

Key Responsibilities


Promote friendly, efficient and effective relationships with all customers and team members
Approach all work responsibilities with a positive and proactive nature
Take food and drink orders and deliver these to our guests with fantastic customer service
Responsible for the payment and accurate charging of all orders taken
Carry out open and close-down procedures of the bar at specific times
Ensure bar stock levels are monitored and rotated
Maintain high standards of cleanliness at the bar and in the customer area
Maintain the standards of personal hygiene, dress and appearance as detailed by the House Manager.
Drive sales by up-selling at every opportunity.
Carry out any reasonable request that may be made by the House Manager and any other member of the management team.


Essential Qualities


Honesty and reliability
Fantastic people and social skills
Proactive and self motivated
Love your job - demonstrate a positive attitude all day every day
Ability to follow company procedures and deliver high standards
Competent numerical & cash handling skills
Flexible and adaptable to perform any other duties as required
Ability to work a variety of shifts including weekends, days, afternoons and evenings

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