Human Resources / HR Advisor

Location
Borehamwood, Hertfordshire, England
Salary
£25000 - £28000 per annum
Posted
22 Nov 2016
Closes
20 Dec 2016
Ref
00061683
Contact
Recruitment Genius Ltd
Sectors
Human Resources
Contract Type
Permanent
Hours
Full Time
This is an opportunity to join a privately owned multi award winning HR practice providing HR consultancy and support to a wide range of clients. The practice delivers a client focussed service, specifically tailored to the individual needs of each business. Services include recruitment, employee relations and training.

You will provide HR advice and support to your assigned clients, in line with their terms of business. To identify and meet their ongoing HR needs and ensure that HR is of significant value to their business.

Key Responsibilities:

- Using their internal company frameworks, support clients with all or any of the following:
o Recruitment - administration and interviewing
o Employee relations - supporting the business with management of grievances and disciplinaries, TUPE, redundancy, staff handbooks and employment contracts
o HR Administration - production of customised documentation on either a company or individual level
o HR Management - advice to clients on both a pro active and reactive basis, giving pros and cons of different solution options enabling the business owner to take an informed decision.
o Training - to deliver first line management skills training
- Manage the relationship with the client ensuring outstanding customer service, business focussed solutions and practical hands on support
- Maintain accurate records to ensure seamless support in your absence and appropriate audit trails.

Person Specification

- Has a thorough working knowledge of employment legislation and HR best practice and is able to apply this to client situations
- Has a professional telephone manner and is able to fully support clients by telephone, giving clear instructions and advice
- Has a writing style which is articulate, professional, easy to understand, jargon free and provides clear direction and easy to follow instructions or options
- Understands and delivers outstanding customer service, while appreciating that what the client asks for and what they need are not always the same thing
- Able to think through scenarios, not making assumptions based on limited information. Is able to subtly interrogate clients to understand the 'real' issue, their desired outcomes and what is and is not acceptable before generating a range of options for consideration and a preferred option for recommendation
- Advanced working knowledge of Microsoft Office
- A working knowledge of Infusionsoft would be an advantage, but not essential
- Proven ability to provide robust HR support to a range of different business sectors
- Proven ability to work with small businesses and understand their unique HR requirements
- Proven ability working in a fast paced, multi-functional HR environment
- Able to demonstrate how clashing priorities have been managed effectively
- Educated to degree level, preferably in a business or law related subject
- CIPD qualification is essential
- Driving licence and full access to a car is essential

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