TECHNICAL AND SERVICE ADVISOR

Recruiter
Biasi UK Ltd
Location
West Midlands
Salary
18500.00 - 20000.00 GBP Annual
Posted
22 Nov 2016
Closes
20 Dec 2016
Contract Type
Permanent
Hours
Full Time

Biasi UK Ltd are looking to recruit the following

TECHNICAL AND SERVICE ADVISOR

This role will be within our Technical team. The Technical advisor will be responsible for answering incoming technical enquiries for Biasi heating products from our customers, aiming to fix or diagnose any issues with our products or service as professionally and efficiently as possible.

Our customers are merchants, installers and end users. This role reports into the Finance Director.

You will answer inbound communication via phone or written and provide trouble shooting and technical assistance to a high level. You will resolve complaints or escalated queries and schedule engineer visits in conjunction with the service department.

The ideal candidate will hold all Domestic Gas Qualifications.

You must be flexible, good communicator and able to work as part of a team player.

Salary and benefits 18,500pa, with O/T available which could take earnings to approx GBP20,000.

20 days paid annual leave

Intense Product Training provided.

Statutory Holiday increasing with service

Contributory pension

To apply send your CV and a covering letter to