IT Support Analyst - Six Month Fixed Term Contract

Location
Brighton, East Sussex, England
Salary
£28847 per annum
Posted
21 Nov 2016
Closes
19 Dec 2016
Ref
00061668
Contact
Recruitment Genius Ltd
Sectors
IT
Contract Type
Contract
Hours
Full Time
This national charity is looking for a proactive and resourceful technical support professional to provide first and second line support to their users. Reporting to the IS Operations Manager, you'll respond to helpdesk requests, over the phone, via email or face to face, analysing user needs to find the best solution to their problems.

You will be responsible for supporting PCs, peripherals and telephony, for enabling network access and for managing permissions. You'll perform back up procedures, upgrades and system maintenance.

Proactive and analytical, you will enjoy resolving user problems and be familiar with installing, upgrading and supporting a variety of hardware and technologies. You will be able to communicate clearly and effectively with users and will approach issues calmly and methodically.

As this role may involve working outside normal working hours periodically in order for system upgrades and other maintenance to be done, you'll need to be flexible with regards to your working hours.

This national charity supports blinded ex service men and women. They believe that no one who has served their country should have to battle blindness alone. They offer their members access to the highest quality of services to help them discover life beyond sight loss.

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