German Speaking Customer Service Coordinator - C248TP

Location
Wigan, Greater Manchester
Salary
£19K -£22K DOE
Posted
21 Nov 2016
Closes
19 Dec 2016
Ref
C248TP
Contract Type
Contract
Hours
Full Time

FRENCH SELECTION UK
German Speaking Customer Service Coordinator
Customer service, Customer Care, Customer Relationship, Customer Support, Sales Coordination, Sales, Administration, Enquiry processing, Order processing, Quotation, Data input, Account Management, Manufacturing, Logistics, Complaint Management, Fluent in German, Manchester, Liverpool, Lancashire, Cheshire, Merseyside, North West.
Based in: Wigan, Greater Manchester
At commutable distance by car St Helens, Liverpool, Skelmersdale, Manchester, Preston, Leyland, Bolton, Warrington, Widnes, Ellesmere Port, Altrincham, Northwich, Stockport, Blackburn, Chester, M5 corridor, Lancashire, Merseyside, Cheshire, North West.
Salary: £19K -£22K DOE + 25 days holidays + Bank Holidays
Ref: C248TP

***12 Months Fixed Term Maternity Cover with a possibility to become permanent thereafter ***
**Car ownership is essential as the company is difficult to reach by public transport**


VIEW JOB DESCRIPTION > APPLY NOW:
Please visit the French Selection UK website, vacancies section, search job reference C248TP.
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.

The Company:
Our client is an International Company, part of a well-established group and operate across Europe.

Main duties:
To provide excellent customer service and support the Sales team in order to develop the growth of the business

The Role:
- To provide high quality of customer service to ensure customer satisfaction at all times
- To process enquiries and orders promptly and accurately
- To provide quotation and follow up on enquiries
- To liaise with all departments & distributors efficiently
- To provide technical and sales support to clients and distributors
- To develop/maintain relationships with existing customers & distributors
- To ensure the right pricing for products
- To provide post sales advice and support (invoicing ,complaints, etc. …)
- To identify sales leads and refer them to the Sales Managers
- To resolve issues and deal with complaints in a professional and efficient manners

The Candidate:
- Fluent in English and German (written and spoken) – Essential
- Previous experience in Customer Service, Account Management and/or Sales - Desirable
- An excellent communicator with an enthusiastic attitude
- Good attention to detail, numerical and analytical skills with good organisation skills
- Team player, confident, proactive and dynamic
- Computer literate
- Able to work under a minimum supervision within a fast paced environment
- Able to start work as early as 8am Monday to Friday
- Must have its own transport- Bike or Car + Licence

***12 Months Fixed Term Maternity Cover with a possibility to become permanent thereafter ***
**Car ownership is essential as the company is difficult to reach by public transport**


Salary: £19K -£22K DOE + 25 days holidays + Bank Holidays

French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.

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