Continuous Improvement Practitioner / Improvement Specialist
Job Title: Continuous Improvement Practitioner
Location: Accrington, Lancashire BB5
Contract: Full Time, Interim Position
Our Client is a large direct mail order business and whilst historically catalogue based, a growing tendency for customers to shop online means that sales via the Internet now make up a significant percentage of their turnover.
The objective of the role is to support the design and implementation of the Continuous Improvement roll out strategy by supporting the business and business units, to make and sustain improvements through people, process and technology, in order to meet and exceed their own operating plans via the application of the CI mind-set, tools and techniques.
As a Continuous Improvement Practitioner, you will be responsible for reviewing, improving and redesigning business processes and service as part of the business desire to continually improve service delivery to customers.
The Continuous Improvement Practitioner will provide support to improvement activity via the application of the CI model, tools and techniques. These include diagnosis, scoping, training, coaching & support for the required business unit/s in the delivery of improvement initiatives and the implementation/application of the improvement methodology and toolkit.
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