Liability Claims Handler

Our Client, a leading insurance service provider based in Stoke on Trent, is looking to appoint a Liability Claims Handler to join their busy team.

A Liability Claims Handler is responsible for handling liability claims on behalf of various insurers.

Duties and Responsibilities:

* To establish if cover is in place for the claim
* To record all claims on the digital claims handling system
* To investigate all liability claims either from the desk or by instructing loss adjusters
* To make the decision on liability
* To negotiate settlement of the claim
* To build relationships with external clients and stakeholders
* Experience of policy wording and terms and conditions
* Knowledge of insurance and the insurance market
* Knowledge of how to value an injury claim
* Knowledge of Civil Procedure Rules and the Claims Portal

Skills & Experience:

* Experience of handling any type of injury claim
* Experience of working in an insurance or legal environment is desirable
* Willingness to work toward CILA Qualification
* Good communications skills at all levels
* Excellent customer service