Commercial Insurance Account Technician

23000.00 - 30000.00 GBP Annual
21 Nov 2016
05 Dec 2016
Contract Type
Full Time
Working for an expanding firm of independent insurance brokers with multiple offices throughout the south of England.

This is a support role working within a team of technicians to support a broking team of Account Executives, to help deliver a comprehensive insurance service to existing and new customers.

Duties will involve, compiling client information and fact finds, liaising with insurers on quotations and placing cover when instructed, inviting and confirming renewals, dealing with mid-term adjustments and providing assistance with claims issues when appropriate and collection of money when requested.
Extensive knowledge of the following is required

FCA Regulations for dealing with Retail and Commercial Customers
FCA regulations for dealing with Client Money, Treating Customers Fairly, Complaints regulations and Data Protection ACT
The Company?s Complaints Procedure
The operation of the Company?s IT system, including procedures, authority limits and audit trails, and in particular, the operations and functions related to transacting business via EDI

The principles, practices and legalities of all major classes of General Insurance and in particular, insurable interest, utmost good faith, indemnity, contribution, average and subrogation
The UK General Insurance market in respect of Commercial insurance
Underwriting and rating factors, and how these are applied in relation to all major classes of Commercial insurance
The range of Commercial Lines products offered by the Company and the handling procedures for each of them
The job requires knowledge of:


Relevant sections of the Road Traffic Acts
Rehabilitation of Offenders, Disability Discrimination and Race Relations Acts
The Data Protection Act
Requirements of money laundering legislation
The Law of Agency
Credit management procedures
The Insurance Act
The person would ideally have a minimum of 2 years? experience in commercial insurance and good IT skills (a working knowledge of OPEN Gi would be a bonus but not essential.

Benefits include

Pension 3% of annual Salary in to an approved pension scheme

Death in Service 4 x annual salary

Holiday 23 days

Hours 9am to 5pm Monday to Friday 37 hours per week