Customer Experience Representative
Customer Experience Representative (Call Centre)
£8.50 per hour
Full-time or Part-time
Our client is looking for Customer Experience Representatives in York. Could it be you?
They believe in making moving easy for their customers, they are a family business who are multiple award winners and nationally recognised as being one of the best at what they do.
You have moved home before and understand what a stressful experience it can be. You are looking for flexible work to fit around your lifestyle, doing something meaningful that helps others.
You have an exceptional telephone manner and good written communication skills to respond to customers digitally.
You want to earn extra money on top of a basic wage for booking valuations and mortgage appointments for clients who need advice.
In time, you will make outbound calls as well as handling in bound enquiries and if you want a career, every one of their managers started their career doing the sort of work that you could be doing with them.
They are open until 10pm 7 days a week to ensure that their customers can get hold of them when they want to, whether that’s via an enquiry from the website or a phone call. You will be their first impression of the business, often handling calls from areas of Yorkshire that you are not familiar with, being able to think on your feet to help make their move easier will be essential.
The number of hours can be flexible and will be in the evenings from 5:30pm until 10pm and at the weekends from 9am until 10pm.
Rate of basic pay will be £8.50 per hour with a bonus structure that could double the rate of pay.