German speaking Team Manager (Customer Service) - 417GTL
FRENCH SELECTION UK
German speaking Team Manager (Customer Service)
Team, Lead, Coordination, Administration, Customer service,Training, Achieve, German, Management,Performance, Mentor, Coach, KPI, Monitoring,
Based in: Cambridge, Cambridgeshire
At commutable distance by car from Northampton, Bedford, Luton, Peterborough, Coventry, St. Albans, Bury St Edmunds
Salary: up to circa £31,175 + excellent benefits+ relocation package (if relevant)
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Please visit the French Selection UK website, vacancies section, search job reference: 417GTL
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.
Our client is a dynamic International company within the health, longevity, and lifestyle industry.
To motivate and support a team of administrators on the day-to-day activities to provide excellent customer services to our clients.
- To provide quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints
- To answer team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance
- To assist management with hiring processes and new team member training
- To liaise between different departments to resolve any kind of issue
-To make sure the main tasks of the CS Team are dealt with the maximum professionalism
- To conduct team meetings to update members on best practices and continuing expectations
- To be a proud ambassador of the company to customers and colleagues
- Fluent in English (Written & spoken)
- Fluent in German language (Written & spoken)
- Previous Team Leader/Supervisor experience essential
- Excellent coaching skills
- Good problem-solving skills, proactive and adaptable personality
- Good organizational skills
- Computer literate (excel / outlook…)
up to circa £31,175 + excellent benefits+ relocation package (if relevant)
French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.
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