Customer Service Representative

Cardiff, Wales
£16000 - £17000 per annum + bonus
17 Nov 2016
15 Dec 2016
Red Recruitment
Contract Type
Full Time

Are you looking for an inbound customer service role which rewards exceptional sales performance? Do you have a strong customer service background and a talent for upselling?

We have an exciting opportunity with a client based in the heart of Cardiff, who are currently going through a period of sustained growth. This particular client offer the chance to work in a vibrant, supportive atmosphere, along with extensive initial training and ongoing support.

You will be taking inbound calls from existing customers, and as well as providing a fantastic standard of general customer service, you will be tasked with upselling and promoting new products to ensure the business continues to develop.

Customer Service Representative Additional Benefits: To further reward your commitment and hard work, you will also receive a host of additional benefits on offer from day one including, child care vouchers, 20% discount on products, numerous discounts with local businesses and restaurants including 10% off Cineworld, 10% Dorothy Perkins, 8% Topshop plus national discounts with up to 48% off Alton Towers tickets, and more with their generous "employee perks" scheme.

Pay rate: £16,000 to £17,000

Bonus: Earn up to £2,000 extra per year in on target earnings

Hours of Work: Candidates are required to be 100% flexible to work the following hours, which will involve regular evenings and weekends

30 - 40 hours per week, 5 shifts per week, Monday - Sunday 06:45am - 11:00pm

Anyone unable to commit to the above hours of work will not be considered for this position.