Admissions Advice Assistant

Admissions Advice Assistant

(Job Share)

Salary: £16,938 - £17,289 pa pro rata

We are a very successful and expanding Further Education College that puts the interests of our students at the heart of everything we do. We are one of the UK's best performing colleges and it is our excellent staff that have enabled us to achieve and maintain this. We are truly an employer of choice, and this remains one of our top priorities.


This role is for 18.5 hours per week, 52 weeks per year. However, there is an expectation that you will work full time to cover the holidays of the other job share staff member.

Major tasks include:

1. Respond to customer enquiries regarding college admissions for full and part-time courses, ensuring course information is collated, stored and distributed efficiently.

2. Offers comprehensive advice to ensure customers enrol on the appropriate course as per the matrix Standards requirements.

3. Assists the Customer Services Manager with college admissions by undertaking enrolment and administrative duties for New College students for all the college centres.

4. Responsible for the data entry of Adult Community Education student enrolments onto the College EBS Client system, and to ensure that all information is correctly and promptly processed.

5. Deal with student enquiries and their academic assessment and enrolment. This involves dealing with personal, sensitive and confidential information and documentation for many students.

6. Assist with Schools' Liaison, Adult Community, HE and ACCESS activities and provide Reception duties when required.

It is essential that you hold a minimum of Level 2 qualifications in Maths and English together with a minimum Level 2 qualification in Customer Services or equivalent.

Proven current experience of working in a fast moving Customer Service role is also essential.

For further information, please refer to the job description. Press apply and we shall email you.

An enhanced DBS will be required for this role.

Closing date 30th November
Interview date 13th December 2016