Insurance Claims Handler / Claims Negotiator - Motor Industry

Job Title: Insurance Claims Handler

Location: Sheffield, S4

Salary: £16,000 per annum rising to £16,500 on completion of probationary period

Hours of Work: Mon - Fri 9am - 5pm

Start Date: Immediately

The company is one of the UK's leading providers of extended warranty and finance insurance products into the motor trade. Their success relies on their people and everyone within The Company has a part to play in their success.

Job Role:

To deliver an excellent level of Customer Service in relation to handling GAP Claims, in line with all procedures and within agreed Client SLAs.

Duties & Responsibilities:

• To handle first notification of loss either by telephone, letter or e-mail, meeting /exceeding Client SLA's
• To handle enquiries and settlements, meeting /exceeding Client SLA's
• Prepare claims files, liaising with interested parties and prepare settlements, communicating resolution in a clear and effective manner
• Ensure departmental procedures are developed and documented as required
• Maintain and update departmental records
• Maintain an awareness of general insurance products, services and developments to improve service and claims handling delivery
• Handle all aspects of a claim incorporating FCA guidelines and regulations in relation to process and procedure
• Any adhoc duties, which the company deems necessary to complete the specified job

The Candidate:

It is essential that all applicants possess:

• Excellent communication and customer service skills;
• A professional and courteous manner;
• Exceed expectations when working under pressure;
• Excellent time management skills;
• Enthusiasm and a willingness to learn new skills;
• Excel when working alone or part of a team
• Meticulous attention to detail

Please click the APPLY button to send your CV and Cover Letter for this role.

Candidates with the experience or relevant job titles of; Insurance Claims Handler, Claim Handler, Customer Claims Executive, Claims Account Manager, Trainee Claims Handler, Junior Claims Handler, Claims Customer Service, Insurance Claims, Fraudulent Claims Handler, Insurance Fraud, Fraud Claims Handler, Motor Claims Handler, Personal Injury Claims Handler, Case Handler, Claims Assistant, Legal Claims Handler, Customer Claims Handler, Claims Technician will also be considered for this role.