3rd Line Systems Engineer

30000.00 to 35000.00 Per Year
16 Nov 2016
14 Dec 2016
Contract Type
Full Time
Our client is a fast growing specialist Internet Service Provider (ISP) and provides cloud based services including back up, hosted servers, web content filtering and internet service provision managed from our bases in Devizes, Wiltshire and Ferndown, Dorset.

They are committed to providing excellent support and services to all their customers. Their dedicated team of professionals deliver first class managed cloud based services to a range of organisations from various sectors ranging from education to blue chip companies.

Candidate Requirements
- Microsoft or Linux systems background possibly within an ISP or similar
- 5 years or more relevant experience of cloud based services including Microsoft Windows Servers, medium level Linux, hyper V, clustering, SANs, IP routing, subnetting, VLANs, DNS, FTP, SMTP, Internet Connectivity, webhosting and email.
- Excellent communication skills, suitable for communicating with customers from all levels of an organisation are essential
- Commercial awareness of the benefits of common business technologies is expected - knowing how to spot opportunities and pass them to account management for handling
- A customer focused mind-set and desire to ensure that the customer is happy with all work carried out
- Must be self-started and able to work on their own as well as with other team members

An Enhanced CRB check of the successful candidate will be undertaken and it is a requirement of the post that a clean CRB check is maintained.

Duties & Responsibilities
- Overall responsible for management, monitoring and maintenance of all Windows and Linux servers
- Provide 3rd line telephone and remote support to colleagues within different teams
- Technical ownership for the solutions and strive for 100% uptime
- Help to maintain a mutually beneficial and positive working relationship with customers

??30,000-??35,000 per annum
Great opportunities to learn new skills
Prospects for career advancement are excellent

To be considered for this role, please apply today

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