Customer Service Advisors

£19,000 to £19,500 p.a. + excellent benefits
16 Nov 2016
14 Dec 2016
Applicant Services
Contract Type
Full Time
Customer Service Advisors

London, NW9

£19,000 to £19,500 p.a. + excellent benefits

Would you like to work for one of the UK's fastest growing companies? Do you want to work for a FTSE 250 Company that still has a strong family feel and sense of fun, when we are not working hard! Well, Telecom Plus PLC, trading as Utility Warehouse, the Discount Club is all of this and more. We are the UK's only fully integrated provider of a wide range of competitively priced utility services, spanning both the communications and energy markets and our growth is based upon 'word of mouth' recommendations. And grow we do, because we are passionate about delivering excellent customer service and this is a passion that we expect from every member of our team.

We are recruiting Customer Service Advisors who share our enthusiasm for providing excellent customer service, delivered with a personal touch.

Our Advisors are ambassadors for our Company and we want people who have:

• Both a 'can do' attitude and 'customer first' approach

• Life experience; who know how to manage utility bills in either a professional capacity, or in your own home

• The ability to take ownership and use initiative

• A genuine interest in engaging with customers and colleagues alike

• Excellent communication skills - including the ability to rapidly establish good working relationships with our customers and partners

• Good attention to detail and problem solving skills

• Good numeracy and literacy skills

• A basic knowledge of Excel and Word

Our opening hours are Monday to Friday between 9am and 5.30pm and 9am to 4.30pm on Saturdays.

Along with a competitive salary and phenomenal bonus structure, we have fantastic benefits including:

• 25 days holiday plus bank holidays

• Performance based progression opportunities

• Annual Salary Review

• Share Options

• Annual Christmas Bonus

• Free Gourmet Society Membership

• A choice of Pension Schemes

• Staff Discount

• Subsidised Restaurant

• Staff Loans

• Discounted Private Healthcare and Medical Cash Plans

• Life Assurance

If you think this could be you, and that you would enjoy working in a busy but buzzy Customer Services Team and have a passion for delivering excellent customer service, then you could be right for us! And we look forward to receiving your application!

Applicants must be eligible to live and work in the UK.