French and German speaking Customer Support Advisor - 900AL

5 days left

Worcester, Worcestershire
Up to £23,700 + Benefits
16 Nov 2016
14 Dec 2016
Contract Type
Full Time

French and German speaking Customer Support Advisor
Customer Service, Customer Care, Customer Support, Technical Support, International, Fluent in French, Fluent in German
Salary: Up to £23,700 + Benefits
Location: Worcester, Worcestershire
At commutable distance from Worcester, Alcester, Evesham, Stratford-upon-Avon, Bromsgrove, Cheltenham, Gloucester, Studley, Redditch, Coventry, Banbury, Birmingham, Worcestershire, Warwickshire, Gloucestershire, West Midlands
Ref: 900AL

Please visit the French Selection UK website, vacancies section, search job reference: 900AL
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.

The Company:
Our client is well established international company specialised in Interior Design

Main duties:
To be in charge of the day to day customer support and to ensure a high standard of customer service

The Role:
- To deal with customers queries over the phone, by email
- To handle social media complaints/queries
- To arrange sales return order
- To liaise with internal departments to ensure a high standard of customer service
- To update the customers details accurately
- To have a good knowledge of the products and services
- To handle customers complaints and resolve the issues in an effective and polite manner
- To assist other departments when required

The Candidate:
- Fluent in English, French and German (Written and Spoken)
- Previous experience in Customer Service, ideally with technical support experience
- Excellent communication skills
- Confident telephone manners
- Strongly organised in order to meet tight deadlines
- Problem solver
- Strong attention to details - Proactive, confident and dynamic personality
- Computer literate (Microsoft Office)

Up to £23,700 pa + Benefits

French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.

Apply for French and German speaking Customer Support Advisor - 900AL

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