Customer Service Executive

Location
Newport, Wales
Salary
£15000 - £17000 per annum
Posted
15 Nov 2016
Closes
13 Dec 2016
Ref
21892
Contact
Red Recruitment
Contract Type
Permanent
Hours
Full Time

Do you enjoy providing excellent customer service? We are currently seeking a Customer Service Executive for a Financial Service Centre based in Newport. The successful candidate should be available for an immediate start, and be able to pass a detailed credit check.

As a Customer Service Executive, you will be responsible for:

  • Dealing with inbound calls
  • Abiding to FCA and DPA regulations
  • Carrying out administrative tasks as and when required
  • Processing and allocating payments made by debit card and cheques from customers

The ideal Customer Service Executive will have previously worked in a contact centre or a retail/hospitality customer service role. To apply for this role, you should also be able to demonstrate excellent verbal and written communication skills, with a confident yet friendly approach to customer service, as well as excellent attention to detail and administration skills.

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