Customer Service Executive

Newport, Wales
£15000 - £17000 per annum
15 Nov 2016
13 Dec 2016
Red Recruitment
Contract Type
Full Time

Do you enjoy providing excellent customer service? We are currently seeking a Customer Service Executive for a Financial Service Centre based in Newport. The successful candidate should be available for an immediate start, and be able to pass a detailed credit check.

As a Customer Service Executive, you will be responsible for:

  • Dealing with inbound calls
  • Abiding to FCA and DPA regulations
  • Carrying out administrative tasks as and when required
  • Processing and allocating payments made by debit card and cheques from customers

The ideal Customer Service Executive will have previously worked in a contact centre or a retail/hospitality customer service role. To apply for this role, you should also be able to demonstrate excellent verbal and written communication skills, with a confident yet friendly approach to customer service, as well as excellent attention to detail and administration skills.

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