Norwegian Speaking Customer Service Advisor - D867

Location
Mansfield, Nottinghamshire
Salary
£20k - £22k p.a.
Posted
15 Nov 2016
Closes
13 Dec 2016
Ref
D867
Contract Type
Permanent
Hours
Full Time

FRENCH SELECTION UK
Norwegian Speaking Customer Service Advisor
Sales coordination, Sales administration, Customer Service, Customer Care, Customer Advisor, Quotation, Fluent in Norwegian, European languages, Invoicing, Sales Support, Logistics, Quotation, Order processing, Nottinghamshire
Salary: £20k - £22k p.a. + Excellent benefits
Location: Mansfield, Nottinghamshire
At commutable distance from Nottingham, Mansfield, Derby, Chesterfield, South Normanton, Alfreton, Sutton in Ashfield, Kirkby in Ashfield, Matlock, Hucknall, Heanor, Nottinghamshire, Derbyshire , South Peak District, M1
Ref: D867

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The Company:
Our client is a well established international company who is offering an exciting opportunity to work within their Multilingual Operation Team

Main duties:
To be responsible for the day to day customer care in order to develop the business on the UK and Scandinavian markets

The Role:
- To deal with enquiries on the daily basis via email or over the phone
- To develop and maintain a strong relationship with new and existing clients
- To process and follow up orders
- To ensure on-time delivery
- To deal with invoicing and credit note processing
- To manage stock levels and deal with suppliers' orders
- To help the Sales Team by giving administrative support
- To process merchandise return in accordance with the company policy
- To be in charge of general administration duties (weekly report, database update, stock take…)

The candidate:
- Fluent in English & Norwegian (Written and spoken)
- Previous experience in Customer Service or Logistics
- Excellent communication and interpersonal skills
- Able to work as part of a multicultural team as well as to take initiatives
- Able to work under pressure in a fast pace environment
- Experience of using ERP and/or SAP system would be advantageous
- Proactive and dynamic personality
- Computer literate (Excel, Word, Outlook…)

Salary:
£20k - £22k p.a. depending on experience + Excellent Benefits Package ( Working hours: 8.30am to 5.30pm, Monday to Thursday - 8.30am to 2.00pm, Friday /Flexible working scheme / Pension/ 23 days holidays + all bank holidays)

French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.