Account Manager - Telecoms
Account Manager - Telecoms Ware, Hertfordshire £24,000 p.a. + benefits
Account Manager needed for successful B2B telecoms solutions company
As Account Manager in this telecoms solutions company, you will be responsible for managing a variety of ( B2B ) business accounts, all different due to their varying number of employees, number of lines used, turnover etc. Responsibilities will include:
- providing assistance to a wide range of business customer queries
- liaising with large networks such as EE, O2 and Vodafone
- analysing customers' phone bills and resolving issues
- liaising with customers to ensure full satisfaction with service
Full induction on the job training will be provided.
Our client provides bespoke telecommunications solutions and account management to a wide variety of customers across the UK. They pride themselves on personal contact and the fostering of high quality sustainable relationships with clients, offering free and impartial advice on technology and tariffs, reducing customer costs and providing excellent technical support and service. Their growth and success has been featured in the Sunday Times Fast Track 100 list of technology companies.
The ideal Account Manager will have previous experience in account management, ideally within the telecommunications / telco / telecoms sector - although not essential. Excellent written / verbal communication and a positive, proactive friendly attitude are required.
A full induction programme will ensure you reach your full potential and integration into the role will be gradual, starting with putting learnt skills to practice before managing your first accounts. Initially, you will spend time developing your knowledge of the company and its services, including shadowing Strategic Account Managers with their day to day tasks and responsibilities.
If you wish to be considered for the role of Customer Service Account Manager, please forward your CV stating current remuneration details and availability quoting reference 262358A.
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Applications are invited with experience in: telecoms account manager technology customer service jobs account management jobs office jobs account management telecommunications B2B account executive Ware Hertfordshire comms jobs London
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