Customer Services Advisor - French, Spanish or Scandinavian speakers - 587SU

Weybridge, Surrey
£20K-£26Kpa Depending on Experience
14 Nov 2016
12 Dec 2016
Contract Type
Full Time

Customer Services Advisor - French, Spanish or Scandinavian speakers
Team, French, Spanish, Scandinavian, Nordic, Swedish, Danish, Finnish, Norwegian, Customer Service, Order Processing, Sales, Database, SAP, Oracle, Advisor, Support, Administration, Helpdesk, Process Orders, Software.
Salary: £20K-£26Kpa Depending on Experience
Location: Weybridge, Surrey
Based at a commutable distance from:
London, West London, Heathrow, Woking, Chertsey, Weybridge, Egham, Wlton on Thams, Virginia Water, M25, M3
Ref: 587SU

**This is a 6 month fixed-term contract**

Please visit the French Selection UK website, vacancies section, search job reference: 587SU
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.

The Company:
Our client is a leading provider of information technology

Main duties:
To act as the main point of contact for customers and business partners.
The successful candidate will be managing customer queries on a day-to-day basis and ensure excellent customer service and support.

The Role:
- Assist the sales process within customer support
- Ensure a high standard of customer service at all times to internal and external customers
- Build and maintain customer relationships while ensuring the database is continually kept up to date
- Understand the product and client requirements to provide a tailor-made service
- Create and update customers accounts in the company's sytem
- Provide inbound and outbound customer support
- Respond to customer queries efficiently by fax, e-mail or telephone
- Support and handle dispatch or return transactions
- Additional Ad Hoc duties may be spontaneously required

The Candidate:
- Fluent in English and of the following languages : Spanish, French, or a Scandinavian language (written and spoken)
- Previous experience in a similar role - essential
- SAP / Oracle experience desirable
- Ability to work comfortably as part of a team and in a fast paced environment
- Excellent communication skills (spoken and written)
- Able to organise own workload
- Keen eye for detail
- IT Literate

**This is a 6 month fixed-term contract**

French Selection UK - The leading recruitment consultancy specializing in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.