Operations Manager (Contact Centre - Banking Sector)
FINTEC recruit is seeking an Operations Manager for our client based in Kilkenny, Ireland.
This is a permanent position with a salary of 35000-40000 Euros depending on experience.
As an Operations Manager, you will lead a team of Managers and Team Leaders effectively through structured coaching and delivering by example, demonstrate evidence of influencing positive change within a Contact Centre environment.
Role and Responsibilities:
- Experience of successfully operating at management level in a Call Centre environment, coupled with experience of managing and implementing new campaigns.
- Proven experience in leading, motivating and performance management
- Good understanding of call centre technologies and proven experience of optimizing the same.
Please click on apply or send your CV directly to our team and quote Ref: FT2673
FINTEC recruit specialise in Business Support, Finance, Legal, and Engineering roles for permanent and contract positions, UK and International.