Customer Services Advisor

£18,000 - £23,294
11 Nov 2016
26 Dec 2016
Contract Type
Full Time

Customer Services Advisor

Salary £18,000 - £23,294

Permanent and fixed term opportunities available

Bedford based

BPHA is a major housing association operating between Oxford and Cambridge, based in Bedford. We are a leading provider and developer of affordable homes - for rent, sheltered, residential care and shared ownership. We own around 17,500 homes, employ 340 people, and have an annual turnover of over £100 million.

Our customer services team, OneCall, is currently looking for people to join their busy team. Helping us to give excellent and comprehensive service to all our customers you will be dealing with numerous queries on a daily basis, ranging from repairs issues to housing needs. You will need excellent communication and customer care skills, combined with the ability to empathise with people and work well in a busy environment.

Can you remain calm and organised whilst dealing confidently with sometimes difficult situations? If so this is an excellent opportunity for you to join our established team.

CLOSING DATE: Midnight Sunday 4 December 2016

Visit our website by clicking the apply button to find out more, obtain a full role profile and apply on line.