Service Manager - Agricultural/Horticultural Machinery

Haywards Heath
09 Nov 2016
07 Dec 2016
Contract Type
Full Time
Service Manager

To be considered for the following role you must have a background within either the Automotive, Construction Machinery, Agricultural Machinery or HGV Industry.

We have a vacancy with our client for a keen and driven Service Manager who can take control of a Agricultural and Horticultural machinery workshop.

Considerations will be made for a more operational based candidate who is not necessarily have the technical knowledge, but is more focused on managing the Team, and good with customers

Role Purpose:
You will be responsible for the efficient running of the Service office, covering agricultural, and horticultural machinery repairs, its staff and the overall profitability whilst maintaining effective and accurate communications between customers and technicians.

Essential Skills/Experience:

Knowledge of agricultural, and or horticultural equipment would be ideal
Previous management experience
Excellent communication skills with the ability to deal diplomatically
with customers during busy periods both verbal and written
Can remain calm under pressure
Be organized and have the ability to multitask efficiently
Proactive and methodical in approach to problem solving
Ability to communicate effectively to all levels of the business
Act with discretion when dealing with matters of a confidential nature
Ability to manage customer expectations without over committing
Able to work alone and on your own initiative
Maintain a good general level of health and fitness
Good general appearance as customer facing role

Additional Information:
Hours: 42.5hrs per week - 8am to 5.30pm Monday to Friday (1hr unpaid lunch). Additional hours required to include alternate Saturdays and peak times e.g. harvest
Contract: Permanent, Full time, Salaried
Salary: GBPCompetitive, Company vehicle and profit related bonus
Benefits: Workplace Pension, 23 days annual leave, Staff Discount

Keywords: Agricultural Machinery, Horticultural Machinery, Service Manager, Agricultural Engineer. Horticultural Engineer, Farm Machinery, Plant Fitter, Service manager, service reception, Manager