Customer Service Officer - Cashier In Branch

Expiring today

Recruiter
Anonymous
Location
Solihull
Salary
8.00 - 25.00 GBP Weekly
Posted
09 Nov 2016
Closes
03 Dec 2016
Contract Type
Permanent
Hours
Full Time
We are currently looking for Customer Service Officer to work within a busy branch environment based in Solihull

The pay rate for the role will GBP8.25 per hour

This is a part time position working 24 hours per week

Monday 10-3, Tuesday 9-5, Wednesday 10-3 and Friday 9-5

Some Saturdays may be needed 9-1

This is a temporary role for 3 months

Start date: ASAP

Role description:
You will work on the cashier's desk, dealing with individual customer contacts, enquiries and requests in an effective manner which satisfies the customer, supports the achievement of business goals and is in line with all procedures and standards.
You should have previous experience in Cashier work and a good knowledge of till reconciliation, ensuring all transactions with customers are recorded accurately and update all computer-based records to maintain and enhance data integrity including checking and updating personal details

You will
- Act as the host of the branch, ensuring customers are greeted and directed around the branch in accordance with their needs.
- Proactively build relationships with customers at every interaction to ensure all their needs are met.
- Act as the key point of contact for customer cash related queries.
- Take responsibility for the governance of a till including following end of day processes and dealing appropriately with discrepancies.
- Adhere to all business processes associated with the till and counter including any variances by branch format to ensure the business is not exposed to any additional risk.

The successful candidate will have:

- Excellent verbal communication skills
- A good understanding of banking systems
- Role model for customer service interaction.
- Motivated, high-performing individual with proven experience of working with other colleagues

The application process is subject to the successful completion of background and reference checking.
Adecco is an equal opportunities employer
If you do not hear from one of our consultants within 7 days of applying for this role, please assume you have been unsuccessful in this instance. Your CV will be kept on file and you will be considered for future vacancies that match your skills.

Adecco is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer