Investment & Pensions Client Services Administrator

20000.00 - 22000.00 GBP Annual
09 Nov 2016
03 Dec 2016
Contract Type
Full Time
Investment & Pensions Client Services Administrator

GBP20,000 - GBP22,000 + benefits

West Sussex

Expanding Investment and Wealth Management group, working to high standards of client service, and supporting their staff with on-going training and development.

You will be joining a busy, fast paced proactive customer services team, responding to queries from new and existing clients - direct customers and IFAs.

Processing new transactions
Responding to requests for product information, and providing details on new propositions and services
Responding to queries on existing business, and service offerings, with a can-do approach to query resolution.
Identifying/providing feedback on aspects that will improve the customer journey.
Skills & experience required:

2 years + current/recent experience within a Life, Pensions or Investment Customer services environment
Strong communication skills, with a confident engaging telephone manner.
Attention to detail
Willingness to learn new systems.
Progress with professional study is an advantage, and is fully supported.
Monday to Friday working.

Location between Crawley - Horsham; staff parking is available