Payroll Team Leader- Bureau

30000.00 - 35000.00 GBP Annual
09 Nov 2016
03 Dec 2016
Contract Type
Full Time
Ref: AC4821
Job Title: Payroll Team Leader- Bureau
Department: Payroll
Reports to: Payroll Manager
Location: Manchester
Salary: GBP30.000 to GBP35.000 depending on experience + work related bonus (up to 15%)

My client is thriving accountancy and bureau practice who have been in business for over 15 years. They have over 250 employees and are experts in high volume transaction processing. Due to a recent internal promotion they are now in the market to recruit a Payroll Team Leader

Purpose of Role

To manage a team of Payroll and Operations Administrators to provide a professional and effective service by leading, coaching and developing the Service Delivery Operations team

Specific Role Accountabilities
•Complete weekly Company Payroll, including weekly RTI submission.
•Complete weekly Payroll, ensuring all employees are paid in line with SLA, including weekly RTI submission.
•Ensure completion of Quarterly and YE payroll submission
•Ensure accuracy of payroll data used by other departments within the business
•Take responsibility for process improvement, working with the Service Delivery Operations Manager to improve the accuracy and efficiency of the Service Delivery processes
•Provide a professional service to clients, identifying and implementing changes to processes which can be improved, removing any bottlenecks or risks
•Undertake and be receptive to training as and when required
•Any other duties that are deemed necessary to support the business

Team Lead Accountabilities

•Manage and supervise the workload of the team allocating team members to optimise service provision and administrator support across the opening hours of the service delivery department
•Co-ordinate the team in all aspects of the role to ensure that the service provided by the advisors adheres to the operational performance standards • Understand the current and future capabilities of the team, ensuring the team have the skills and knowledge to carrying out their role effectively,
•Ensure a consistent approach is maintained across the team by providing coaching on a group and one to one basis
•Ensure that the team have the skills and knowledge to carry out their role effectively by identifying, arranging and evaluating training needs and interventions
•Ensure that the general administration and filing duties of the team are co-ordinated and kept up to date
•Regularly meet with Team Members via team meetings to ensure that staff are focused on delivering business objectives
•Manage and track punctuality and absenteeism, carry out return to work interviews and escalate to management instances of excessive or long term absence
•Carry out 121's and annual Performance Reviews for all team members in order to set relevant objectives and to provide constructive feedback on past performance
•Carry out capability interviews in line with specified procedures to ensure that the department recruits the right person for the role
•Manage issues of discipline and grievance in conjunction with HR
•Contribute to meetings and provide key reports to relevant Managers on a regular and ad hoc basis

Skills Required

Personal Profile

•2/3 years' team management experience preferably large teams or multiple teams
•Proven ability to manage people, mentoring, coaching, succession planning and performance management
•Proven ability to motivate a team to deliver and exceed KPI targets
•Strong organisational and leadership skills
•Experience of risk controls and change management
•Previous experience of data manipulation, analysing trends and reporting this back to management
•Experience of process improvement and implementation and business process re-engineering a distinct advantage
•Strong problem solving skills combined with a logical approach and ability to work under own initiative
•Proven ability to work under pressure achieving stretching and tight deadlines
•Strong commercial grounding along with a confident and assertive attitude
•A Business Management degree would preferable but not essential

Qualifications Required
People Management
Payroll experience
Staff training

People Management
Payroll experience
Staff training

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