Call Centre / Customer Service Advisor
Call Centre Operator - North London (N11) £17,000 - £19,000 p.a. 36.25 hours per week
Opportunity to work with state-of-the-art, on-demand mobility technology for fast growing company
Using state-of-the-art, on-demand mobility technology the Call Centre / Customer Service Advisor will act as liaison between the business, the drivers, clients and passengers. You will be an integral part of the 24/7, 365 days a year customer, driver support and dispatch services, and your role will be key to maintaining a high standard of customer care and developing a reputation for service excellence.
You must be able to work one of the following shift Monday to Sunday 36.25 hours per week (including Bank Holidays): 7.00 am until 3.00 pm OR 3.00 pm until 11.00 pm.
Our client is an on-demand mobility company, available in more than 60 cities worldwide, including London, Moscow and New York. Their technology enables consumers and businesses to instantly book on-demand transportation, delivery, and logistics. With state-of-the-art on-demand mobility technology, they are the global leader in corporate ground travel. They have raised $520 million in venture funding to date, and were selected by Forbes as one of the "top 15 explosively growing companies".
The ideal Call Centre / Customer Service Advisor will have previous experience of working in a call centre environment with a good understanding of call centre processes / procedures and an excellent telephone manner. You will also have:
- experience dealing with a high volume of inbound / outbound calls
- knowledge of latest technological updates of dispatch systems / driver units
- experience in handling and resolving queries
If you wish to be considered for the role of Call Centre / Customer Service Adviser, please forward your CV stating current remuneration details and availability quoting reference 262385R.
WE REGRET WE CAN ONLY ACCEPT APPLICATIONS FROM PERSONS AUTHORISED TO WORK WITHIN THE UK
Applications are invited with experience in: call centre advisor operator customer service adviser on demand mobility technology inbound outbound calls company dispatch services transport logistics London jobs
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