Cashier In Branch - Customer Service - Part time

8.00 - 25.00 GBP Hourly
09 Nov 2016
02 Dec 2016
Contract Type
Full Time
We are currently looking for Customer Service Officer to work on the cashier's desk within a busy branch environment based in Nottingham

This is a part time position working 17.5 hours per week

You will be working Tuesday, Wednesday & Friday 10am - 2pm and every other Saturday 9am - 1pm

The pay rate for the role will GBP8.25 per hour

This is a temporary role for 3 months

Start date: ASAP

Role description:
You will work as a customer service officer in branch on the cashier's desk, dealing with individual customer contacts, enquiries and requests in an effective manner which satisfies the customer, supports the achievement of business goals and is in line with all procedures and standards.

You should have previous experience in Cashier work and a good knowledge of till reconciliation, ensuring all transactions with customers are recorded accurately and update all computer-based records to maintain and enhance data integrity including checking and updating personal details

You will
- Act as the host of the branch, ensuring customers are greeted and directed around the branch in accordance with their needs.
- Proactively build relationships with customers at every interaction to ensure all their needs are met.
- Act as the key point of contact for customer cash related queries.
- Take responsibility for the governance of a till including following end of day processes and dealing appropriately with discrepancies.
- Adhere to all business processes associated with the till and counter including any variances by branch format to ensure the business is not exposed to any additional risk.

The successful candidate will have:

- Excellent verbal communication skills
- A good understanding of banking systems
- Role model for customer service interaction.
- Motivated, high-performing individual with proven experience of working with other colleagues

The application process is subject to the successful completion of background and reference checking.
Adecco is an equal opportunities employer
If you do not hear from one of our consultants within 7 days of applying for this role, please assume you have been unsuccessful in this instance. Your CV will be kept on file and you will be considered for future vacancies that match your skills.

Adecco is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer