Mobile Sales and Service Technician (Hydraulics)

Location
Cambridge, Cambridgeshire
Salary
Competitive Salary with uncapped commission
Posted
10 Nov 2016
Closes
08 Dec 2016
Ref
10134424
Contract Type
Permanent
Hours
Full Time

Mobile Sales and Service Technician (Hydraulics)

Our client is a long-established global company who, since entering the UK marketplace in 1988, has grown to be the number one provider of fluid transfer solutions and on-site repairs. Specialising in hydraulic hoses, pipe fittings and couplings, they are looking for Mobile Sales and Service Technicians to cover the following counties: Suffolk, Essex, Hertfordshire, Bedfordshire, and Cambridgeshire.

The successful Mobile Sales and Service Technician will have a full UK driving licence and basic mechanical knowledge. Experience in a Technical / Engineering / Hydraulic environment is advantageous, but not essential due to full training being given.

Due to the nature of the role the successful field service engineer will be a confident communicator with excellent customer service skills with the ability to work alone, and manage your own workload.

Once appointed, the Field Sales and Service Technician will attend a two week induction and training program in Birmingham, this is Monday to Friday, with accommodation paid by our client.  The training program includes a City and Guild Level 2 certificate in Fluid Power Engineering.

The successful applicant will be working full time on a rota basis; this will include cover of one 24 hour on-call shift in every four week period.

Your duties as a Mobile Sales and Service Technician will include:

  • Attending any pending service breakdowns in a timely and professional manner.
  • Ensuring faults & general servicing are carried out and to a high standard.
  • Detailing faults with the client directly, updating the hand-held system as appropriate.
  • Maintaining sufficient stock levels in your vehicle.
  • Maintaining work equipment & vehicle in accordance with company policy.
  • Actively promoting products and services to new and existing clients throughout your given territory, referring new clients to the sales team.
  • Attending training courses as requested by management.

The ideal Field Service Engineer will possess the following skills and qualities:

  • Basic mechanical knowledge.
  • A ‘hands on’ approach.
  • Good written and verbal communicator with excellent customer service skills.
  • Able to work unsupervised and to time constraints.
  • To be professional and courteous at all times to colleagues and customers.

Salary and reward package: 

  • Competitive Salary based on Skill and Experience.
  • Uncapped commission structure with realistic on target earning for the role between £24-34k.
  • 20 days a year leave increasing by a day a year to a maximum of 25 after 5 years of service, plus statutory holidays.
  • Access to Pension.
  • Mobile Phone, Vehicle and Uniform provided for work use.

Key words: Motor Mechanics, Motor Mechanic, Mechanical, Engineer, Mobile Engineer, Field Service Engineer, Hydraulics, Hydraulic, Cambridge, Ely, Newmarket, Huntingdon, St Neots, Haverhill, Biggleswade, Sandy, Royston, Baldock, St Ives.