09 Nov 2016
07 Dec 2016
Contract Type
Full Time
Our client is a CQC registered non-emergency ambulance service providing transportation for NHS trust patients, transporting over 400,000 patients every year. They are currently recruiting for a Controller to join their team, reporting to the Control Room Manager.

Duties & Responsibilities:
??? Manage a number of vehicle events
??? Keep patients updated at all times
??? Liaise with internal departments and external stakeholders
??? Manage patient and trust queries in an efficient and professional manner
??? Checking the daily planned workload
??? Checking paperwork and dealing with/amending any errors
??? Pro-actively managing patient problems to find solutions
??? General administration duties
??? Attend Health and Safety training sessions
??? Report and record any unsafe practices, or workplace hazards
??? Promote and encourage health and safe working.
??? Engage in all refresher training as part of their Continuing Professional Development (CPD)

This is an outline of the post holder???s duties and responsibilities. It is not intended as an exhaustive list.

Candidate Requirements:
??? Experience within a highly pressurised Planning/Controller role
??? Flexible, self motivated and can work unsupervised
??? Previous Cleric experience is highly desirable
??? Customer focused in approach and diplomatic in manner
??? Experience of a patient transport environment is desirable
??? Excellent geographical knowledge of South East London area
??? Proven ability to be flexible within an environment
??? Highly patient focused in attitude with caring approach
??? Able to complete a satisfactory enhanced DBS and ISA Adult First Check
??? Must be well organised and hard working
??? Able to remain calm under pressure
??? Ability to multi task whilst under pressure
??? Experience of using internal IT systems to a high standard
??? Excellent communication skills both written and verbal

Terms and Conditions:
??? Overtime is payable for the position
??? 20 days holiday per year
??? Shift pattern is 4 on 4 off 7am until 7pm with a 60 minute unpaid break
??? You will be required to work weekends and public holidays as part of your shift pattern
??? 38.6 hours per week
??? Lunch will be provided
??? Salary is dependent on experience

To be considered for this role, please apply today.