Customer Success Executive - Software Company

Reading, Berkshire, England
£20000 - £25000 per annum
08 Nov 2016
06 Dec 2016
Recruitment Genius Ltd
Contract Type
Full Time
A Customer Success Executive is required to join a leading provider of online commercial property software based in Berkshire.

As a growing company they are on the look out for the best new talent who will help them continue to improve their customer's experience.

The Role:

The Customer Success Executive role is varied, exciting and will evolve as you become an integral part of the team.

Overview of key responsibilities:

- Pro-active customer support & satisfaction
- Working closely with the founder on various administrative duties
- Sales & marketing initiatives (including keeping the website and social media updated)

You are:

- Great at dealing with people on the phone, face-to-face or via email
- Tech-savvy with a nack of picking things up and running with them
- Able to pick up software very easily and be the go-to person for any queries
- Wanting to be part of a fast-growing company where progression in your role is encouraged
- Extremely well organised and not shy to organise others
- A driven, pro-active individual who is interested in more than a 'typical' 9 - 5 job
- Hungry to impress and progress within any situation you are dealt with
- Excited at the prospect of working in an innovative environment where ideas are king

You have:

- 2+ years experience in a business-to-business environment
- Ideally you have worked for a software company or similar
- Ideally you have worked as a support or account executive previously

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