Senior Customer Service

Location
Newport, Wales
Salary
£17500 per annum + Pension, Benefits scheme & Bonus
Posted
07 Nov 2016
Closes
05 Dec 2016
Ref
BSE01
Contact
Red Recruitment
Contract Type
Permanent
Hours
Full Time

Red Recruitment are currently seeking a number of experienced Senior Customer Service Executives to join a growing Financial Services organisation in Newport.

On offer is a fantastically competitive salary, with excellent benefits and great prospects for career progression.

The Role

The successful candidates will be required to complete the following duties as part of their role.

- Liaise with company partners, brokers and customers to ensure a pleasing customer experience.

- Ensure all customer documentation is tracked, logged and uploaded on to the system.

- Communicate with partners, brokers and customers in writing, on the phone and via email.

- All ad-hoc related duties.

The Successful Candidate

In order to be successful in this role candidates will need to demonstrate the following skills and capabilities,

- An excellent, customer friendly, telephone manner.

- Excellent written standard of work.

- Ability to manage own work load and work using own initiative.

- Excellent communication skills.

If you feel this role is something you'd be suitable for then please apply using the link below!