Senior Customer Service
Red Recruitment are currently seeking a number of experienced Senior Customer Service Executives to join a growing Financial Services organisation in Newport.
On offer is a fantastically competitive salary, with excellent benefits and great prospects for career progression.
The successful candidates will be required to complete the following duties as part of their role.
- Liaise with company partners, brokers and customers to ensure a pleasing customer experience.
- Ensure all customer documentation is tracked, logged and uploaded on to the system.
- Communicate with partners, brokers and customers in writing, on the phone and via email.
- All ad-hoc related duties.
The Successful Candidate
In order to be successful in this role candidates will need to demonstrate the following skills and capabilities,
- An excellent, customer friendly, telephone manner.
- Excellent written standard of work.
- Ability to manage own work load and work using own initiative.
- Excellent communication skills.
If you feel this role is something you'd be suitable for then please apply using the link below!