Sales & Customer Service Consultant
Verex Group has an exciting opportunity for a Sales & Customer Service Consultant – Motor Insurance to join the team based in Bristol. The role is a full time, permanent position offering a base salary of £17,000 with an OTE of £25,000 per annum.
Already one of the leading specialist insurance companies, working directly with vehicle manufacturers Jaguar, Land Rover, Mazda, Suzuki, Hyundai, Mitsubishi and more to provide premium motor insurance, they are going through a successful growing and exciting time which will certainly continue throughout this year. The company is based in Rickmansworth Hertfordshire, which is the headquarters for the Group and with an additional new office based in Aztec West Bristol.
Sales & Customer Service Consultant Job Role:
We are looking for Insurance Sales and Customer Service Consultants to become an integral part of an expanding and dynamic specialist sales & customer service team.
The selected candidates will be responsible over the telephone for arranging new business sales and renewals via inbound calls, outbound renewals, mid-term adjustments, and general queries about customer’s existing policies at the same time promoting additional add on products.
Our ideal Sales & Customer Service Consultant:
The candidates will have experience in a direct customer services / sales focused position, preferably over the telephone. Although general and/or motor insurance experience is not necessary as full and continuous training will be provided, it is naturally an advantage.
As this is a telephone based position it is absolutely essential to have excellent spoken English and solid, confident communication skills.
A mature positive and enthusiastic manner is vitally important, both within the team and whilst speaking with customers, and you will naturally have a positive approach and a ‘can do attitude’, going out of your way to provide a first class service to all our customers.
The familiarity & ability to achieve and exceed performance related targets is a key aspect to the role, along with a very keen eye for accuracy and detail in each & every part of the customer service journey.
PC literacy is essential.
Benefits of becoming our Sales & Customer Service Consultant:
- £17,000 base salary plus bonus commission and overtime, OTE 25k
- Holiday Entitlement – 21 days per annum plus bank holidays
- On Site Parking
- Contributory Pension Scheme
- Life Assurance
- Target driven uncapped bonus
- Regular Individual/Team incentive
- Opportunity to take Insurance Exams
If you feel you are the right candidate for the role as our Sales & Customer Service Consultant then please click ‘apply’ now! We’d love to hear from you!