Hotel Receptionist - based in Germany

£21k - 24k per year
04 Nov 2016
02 Dec 2016
Contract Type
Full Time

We have a fantastic opportunity for a Hotel Receptionist to join this renowned branded Hotel Group in Germany, located at one of their properties based in Berlin, Hamburg, Frankfurt or Munich.

The Company
Our client is a Singapore company that has grown to be the world's largest international serviced residence owner-operator. It has over 29,000 operating serviced residence units in key cities of the Americas, Asia Pacific, Europe and the Middle East, as well as over 18,000 units which are under development, making a total of more than 48,000 units in over 300 properties.

The Role of Receptionist
We are recruiting for a confident, customer focused Receptionist to work in one of our client’s Front Office Teams in Germany.   Our client has possible opportunities in Berlin, Hamburg, Frankfurt and Munich.

The Protel reservation system is their global front office system where full training is provided along with a whole lot of other training, development and promotion opportunities.

The business operates seven days a week and 365 days a year and the department works on an early (7-3) or late (3-11) shift basis. Night shifts are available also.

The Receptionist is the first point of contact for guests and visitors to the property and therefore we must ensure we offer a warm welcome, providing information, listening carefully to their requests and comments and ensures the comfort and safety of guests and visitors

The Person
To be successful for the role of Receptionist, you will need the following attributes:

•    You will have already worked in a customer service facing role
•    You want to work for a global company that offers the opportunity to grow, develop and move within our global portfolio.
•    Your German and English language skills must be fluent
•    You are eligible to live and work in the EU without restriction

Opportunities and Career development
With free relocation accommodation provided for the first 28 days and a competitive annual salary of 21,000 to 24,000 Euros.   

This is a great opportunity that will have numerous permanent openings if you are successful and further you might be happy to move around Germany / London or Europe as part of your development then we would be pleased to hear from you.

Our client can assist you in relocation if not in country and when you arrive will help you to settle in and succeed in your career. You will receive a comprehensive orientation during your first week, on-going on-the-job-coaching as well as structured class room training all forming part of a departmental Career path.

With a market competitive monthly salary, choice of benefits and employee events you will feel part of the family, welcomed to their local community and embraced in to the property team.
Their development reviews and Career road maps will ensure that you can clearly see how to improve and progress your career and the opportunity to move around the globe whilst doing it if you prefer!

If you think you have what it takes to succeed in the role and have the fluent language skills required combined with a great customer focused, friendly personality, then we would be very interested in receiving your application.

How to Apply
Please note that in accordance with our recruitment and consultancy processes, Hot Recruitment Consultants t/a eRecruitSmart may send your CV, if shortlisted, to the Hiring Manager at our Clients’ business and by applying for this position you give your consent for us to do so.

You must have eligibility to work in the UK.   Please note, only suitable applicants will be contacted.  If your address and contact details are not on your CV, you will not be considered.  

We look forward to hearing from you!

German, reception, hotel, guest relations, front office,