Event Planning Executive
Be part of our journey...
Permanent, Full time
£19,000 depending on experience + benefits
Halo Conferences & Events is the catering business within the Southampton Football Club Group. Halo is an aspiring catering company in its own right, challenging the paradigm of large scale catering to provide exceptional quality to their customers.
Acquired by the Football Club in 2010; together they operate a culture which promotes respect, unity, accountability, creativity and aspiration ¬- this is the Southampton Way.
We want people who can lead the way and become an example to others. At Halo Conferences & Events you¹ll be given the platform to work in a vibrant, intelligent and challenging work environment with the potential to develop and become the best at what you do.
We don’t stand still, we are constantly moving forward. Be part of it…
What is the role?
You could join our busy office based Event Planning team and be responsible for actively identifying and engaging with existing and new customers in order to create/convert enquiries. You will make sure that client’s expectations are being exceeded to ensure repeat business and upselling opportunities.
You will support the rest of the team by coordinating enquiries and producing and updating function sheets for all events and completing all administration duties as required ensuring effective communication between team members and other departments.
You will be responsible for conducting client event meetings and present the stadium facilities efficiently and accurately to potential clients. Your customer service skills will ensure that every customer is given a polite, friendly, professional and personal service.
What are we looking for?
We are looking for an enthusiastic candidate with excellent customer service skills. Having worked in an events role before, you will be confident building and developing strong client relationships and will have exceptional communication skills. You will maintain a detailed database of all clients, so attention to detail is essential to ensure that all records are accurate.
You must be creative and have the ability to manage your own time and use your initiative but also be a team player and be able to work well with others.
The competencies which are required include:
•At least 1 years’ experience within an events role.
•Hotel hospitality background would be advantageous;
Qualifications (incl. certifications) Essential
•GSCE in English and Mathematics A to C
•Excellent customer service and organisation skills;
•Be able to manage own time effectively;
•Exceptional communication & sales skills;
•Good understanding of the food and beverage service business;
•Ability to work in a fast paced and demanding environment;
•Ability to build, develop and maintain good client relationships;
•Very good IT skills (Word, Excel, PowerPoint);
•Attention to detail and the ability to use own initiative alongside a team is essential;
•Creative in thinking and approach;
•Ability to self-motivate and consistently have a can-do attitude;
•Awareness of catering trends;
•Must be driven, enthusiastic and be of strong character;
•Must be able to manage a high workload whilst maintaining professionalism.
What do you get in return?
If you are successful you can look forward to a healthy benefits package;
•A salary of up to £19,000 depending on experience.
•Two Season Tickets.
•22 days’ holiday per year, increasing to 25 days after one full football season.
•Life Assurance Cover of 2x salary.
•Contributory Pension Scheme.
•Incentivised Private Medical Insurance Scheme.
•Child Care Vouchers.
•Free onsite parking.
•Discounted Southampton Football Club merchandise.
If you are keen to undertake a new exciting challenge, please click apply to submit your CV and cover letter plus your current salary.
The closing date for applications is 19th November 2016.
Event Planning Executive Ref: OLR11921
Southampton Football Club recognises that the safety and protection of those children and young people in day to day contact with the Club is paramount. The Company is committed to creating a safe culture for all.
Southampton Football Club is an Equal Opportunities Employer