Commercial Manager

About Us:

First Bus is one of Britain's largest bus operators. We operate around a fifth of all local bus services outside London.

A fleet of some 6,400 buses carry approximately 1.6 million passengers every single day in a huge number of communities.

From as far North as Aberdeen to as far South as Cornwall, First's buses help our customers access employment, education, retail and leisure. Our buses connect communities and help create vibrant local economies.

Our customers are at the heart of everything we do at First Bus. We are committed to providing quality bus services that are punctual, reliable and offer good value for money.

The Roles

We are recruiting to four new, and exciting, positions and are looking for customer focused, and dedicated, individuals to join our team.

Are you passionate about Customer Service?

Do you aim to bring professional, high quality service to all customers?

Do you wish to join a company that puts their employees first?

We are looking for individuals who are self-motivated and who have a flexible approach to work and are keen to support others.

In return First will provide a modern and supportive environment and full commitment to your career development. We want you to feel rewarded, valued and engaged so we are offering the most valuable and wide ranging rewards package in the UK transport industry.

We make sure we can provide the highest levels of service to our customers by continuous investment in new vehicles so you will have an opportunity to work with the fleet which is one of the youngest in the country.

Just the ticket, right? Take a look at our current vacancies below and journey over to https://www.firstgroup.com/careers

Commercial Manager - circa. £35k

We are looking for a team orientated and dynamic individual to be the lead for all First Cymru Buses commercial activities and initiatives. Working with both the UK Bus Commercial Team and external contacts, including local authorities and other major organisations, the Commercial Manager will ensure First Cymru is fully included in transport solutions within our operating areas.

With a strong commercial acumen, as well as financial awareness, the Commercial Manager will play a key role in ensuring both customer and profit growth for First Cymru.

Working 39 hours per week, the Commercial Manager will be joining on a competitive salary and generous benefits package, including free bus travel, discounted train travel, access to a pension scheme and discounted prices at a wide range of retailers.

Basic Purpose of Role

• To support the achievement of the First UK Bus Strategy and ‘Better Journeys for Life' Promise.
• To be business lead for all commercial activity and initiatives within First Cymru, and be driving force for the department to deliver the commercial strategy, budget and 5-year business plan.
• Team orientated and dynamic leader, bringing strong commercial acumen and financial awareness to the business to ensure sound commercial decisions are made across all of First Cymru.

• Profit and customer volume growth within First Cymru, maximising new commercial, tendered and contract opportunities delivered by working very closely with Assistant General Managers.
• To work closely with external organisations including local authorities, and other major organisations to ensure First is fully included in transport planning solutions and decisions within our operating territory.
• Leading the commercial team with a Network Planner
• Work with the wider team on marketing, network, ticketing and pricing activities to deliver sustainable profitable and customer volume growth for short term (budget), and long term (5-year plan).
• To work in conjunction with the UK Bus Commercial Team on nationally led initiatives but to be responsible for local delivery.
• To work cooperatively with the Finance Team for both financial and non-financial analysis purposes.

Skills, Experience and Qualifications Required

• Sound commercial ability and acumen
• Computer literate
• Solution focused
• Good Influencing skills
• Great Communication skills
• Knowledge of health and safety legislation
• Professional knowledge of Road Traffic Act

Benefits

In return for your work, you'll discover a safe and secure job with good rates of pay, and loads of perks like a pension, generous holiday entitlement, great training, free travel (including free bus travel and discounted train journeys) and discounts at a wide range of retailers. You'll also be given the opportunity for continuous development to help you grow in your role.