Project Officers

Project Officers

FTC till March 2017

Manchester

£25,000

This is an opportunity to gain invaluable experience and to help make a difference to society. The work we do is extremely important in righting individual wrongs, informing public policy and driving improvements in public services

As a Project Officer you will be processing complaints from members of the public from diverse backgrounds, about the health service in England to enable us to make a decision. Ideally, you will have excellent analytical skills, the ability to make evidenced-based decisions and show appropriate empathy whilst ensuring that you remain impartial. You must be able to write clearly and effectively

About us

We are the final stage for complaints about the NHS in England, UK government departments and some other UK public organisations. We look into complaints where someone believes there has been injustice or hardship because an organisation has not acted properly or fairly or has given a poor service and not put things right.

Our service is free for everyone.

How to apply

Your application should be in the form of a written CV and supporting statement. You should take into account the person specification and the competencies required for the role.

For more information including a job description and person specification please visit our website by clicking the apply button.

Applications must be received by 10:00am on Monday 7 November 2016.  Interviews and assessments will be held the week commencing 14 November 2016.