Infrastructure CRM Analyst

Peabody has an exciting opportunity for an Infrastructure CRM Analyst to join our team in London. The successful applicant will join us on a full time, fixed term contract basis and will receive a competitive salary of £32,000 - £42,000 per annum.

When you join Peabody, you join an extensive and growing business. One with 28,000 homes, 80,000 residents and a 150-year history. As a major housing association we have outstanding challenges for people with talent and motivation. But we also have a strong commitment to the ideals of our philanthropist founder: George Peabody. That means you’ll have every chance to achieve – while making a difference. 

Our principles are simple: we believe in helping people and communities to grow, in estates that are springboards – not safety nets. With operations in nearly every London borough and one of the sector’s largest community regeneration programmes, we’re always keen to meet talented people who support our ambitions.

In this exciting new role within the I.T. team you be responsible for the design and build of the organisation's Microsoft Dynamics CRM environments, including the tools and technologies required to proactively manage the CRM infrastructure (e.g. monitoring, alerting and performance reporting).

As part of the Infrastructure CRM Analyst team you will be dedicated to Peabody's transformation programme and act as a project and 3rd line support resource. This is a 12 month fixed-term contract opportunity.

Essential Knowledge/experience/skills required by the Infrastructure CRM Analyst

- Strong, multi-organisation experience of Microsoft Dynamics Infrastructure, ideally in service design and build functions

- A sound understanding and knowledge of IT infrastructure technologies, IT service management and operations, change management and IT service improvement.

- In-depth technical knowledge and experience of CRM infrastructure technologies, to include the following which are currently standard within the organisation

- Microsoft Dynamics CRM

- Microsoft Active Directory Federation Services (ADFS)

- Microsoft Internet Facing Deployment (IFD)

- MS Active Directory

- MS Exchange

- Experience of working in a Citrix Virtual Desktop environment is beneficial but not essential.

- Dell Compellant SAN

- Veeam backup and replication

- HP Proliant server

- Citrix XenDesktop thin client

- MS SQL Server

- Citrix XenServer

- Windows Server

- VMWare vSphere

- Must have a passion for and a track record in implementing best practice in the field of IT infrastructure design and build

- Good understanding of project and program management planning

Professional qualifications required by the Infrastructure CRM Analyst

- Microsoft

- MCSA Solutions Associate

- MCSE Solutions Expert (preferred)

- ITIL v3 Foundation level certification

Closing date & time: 04/11/2016 - 5pm

If you feel you have the skills and experience needed to become our Infrastructure CRM Analyst please click ‘Apply’ now to be directed to our careers page and complete your application. Please monitor your emails also during this time.

Peabody is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

NO AGENCY INTEREST