Support Worker

£20,503-£21,528 per annum (pro rata) + excellent benefits
18 Oct 2016
31 Oct 2016
Contract Type
Part Time

Fixed term contract until October 2017 

Closing date: 31st October 2016 (at Midnight)

We’re looking for a self-motivated individual with knowledge of homelessness and housing legislation and welfare benefits to join us as a Support Worker and deliver support to a range of clients with complex needs.

In response to growing needs, Shelter Merseyside has established a dedicated service to support vulnerable families across the area, in order to prevent homelessness. With the support of Royal British Legion, we’re now looking to expand this team to enable us to work with ex-service men & women and their families. Whether you’re helping them resettle/overcome a period of crisis or addressing multiple/complex needs that require specialist input from other agencies, you’ll have every opportunity to make a real difference.

Benefits include 30 days annual leave (pro rata), the possibility of flexible working and significant opportunities for learning and development.

Your key responsibilities:

  • Working across Merseyside delivering low level support in community venues and clients’ homes to enable them to resolve any issues that may lead to homelessness
  • Enabling clients to access, improve and sustain their accommodation and thrive in their community
  • Providing support with complex cases and taking on complex casework where necessary
  • Liaising with partner agencies to support families experiencing issues such as homelessness and housing, domestic abuse, relationship breakdown, welfare and housing benefits, debt, employment and child/adult protection

And what you’ll need:

  • Experience of working with vulnerable people and/or members of the armed forces/ex-service men and women and a good understanding of the safeguarding framework
  • A proven track record of engaging with individuals and families alike and structuring personalised support plans to deliver outcomes through multi-agency processes and protocols
  • A ‘can-do’ approach, lots of initiative, respect for others opinions, great relationship building and communication skills and the ability to work effectively as part of a team
  • Good typing skills and proficiency using a range of IT tools to carry out your work, including case management systems and Microsoft Office applications.

For further information about the role, the benefits of working for Shelter and to apply please visit our website.

At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help.

We’re here so no one has to fight bad housing or homelessness on their own.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them