German Speaking Customer Success Advisor
German | English Speaking Customer Success Advisor - HR Software, Recruitment Software, SaaS, Cloud.
Joining the Customer Success Team the Customer Success Advisor will provide a "best practice" service to existing and new customers.
The Customer Success Advisor will be the main point of contact for named customers to provide answers to both configuration and technical questions and provide advice on the best way to achieve the business recruitment goals using the system, sometimes challenging the customer to reconsider their approach if there is a better way to implement a change.
The successful candidate will fluent in both German and English and will possess excellent customer service skills, together with a track record of successfully managing and delivering against customer expectations.
A highly organised individual with superior communication and interpersonal skills you will able to build relationships with and influence stakeholders at all levels.
Applicants with an HR Administrator/Recruitment Administrator type backgrounds, who would like to work with customers and enjoy using software are of particular interest.