Centre Administrator / Receptionist

Citibase have an exciting opportunity for a Centre Administrator / Receptionist to join their expanding team at their branch in Cambridge.

Job Title – Centre Administrator / Receptionist​      

Location –Cambridge

Job Type – Full Time (40 Hours)

Salary -15,000 - 17,000

Citibase offers fully serviced business centres for cost-conscious businesses in over 30 locations nationwide.

The Centre Administrator is primarily based on the reception desk. Reception is the front line of our business and there is a great deal of contact with the customers. You never get a second chance to create a first impression. It is paramount that a professional image is portrayed to tenants, visitors and prospective tenants alike at all times.

As Centre Administrator / Receptionist you will:

- Ensure consistently high standards of customer service, support and facilities management

- Meet and greet all guests, giving an outstanding first impression.

- Take all incoming calls and messages in an efficient, welcoming and professional manner.

- Be responsible for post, postal equipment and liaising with customers to arrange couriers.

- Be responsible for collating end of month reports and, in the absence of management, conduct basic tours with prospective clients.

- Ensure that the building and facilities are maintained effectively to enable centre staff, visitors and user to work safely.

Centre Administrator / Receptionist- Skills & Experience required:

- Prior experience of working in a customer service role. Ideally within the serviced office industry.

- Must know how to handle client’s complaints and able to provide appropriate solutions

- Knowledge of basic IT packages including Office 365.

- Be effective in both verbal and written communications and have the ability to communicate confidently at all levels of authority within the organisation and with supporters

- Well-organised and efficient with excellent interpersonal skills

- A strong, professional team player able to work on their own initiative

- Have the ability to prioritise and adapt.

To submit your CV for this exciting Centre Administrator / Receptionist opportunity, please click ‘Apply’ now.

This role is based in Cambridge and is commutable from: Newmarket, Bury St Edmunds, St Neots, Bedford, Saffron Walden, Haverhill, Maidenhall, Thetford and Biggleswade and Ely.

This role may be relevant if you have previously worked as a Personal Assistant, Secretary, Receptionist, Branch Manager, General Manager, Property Manager, Office Manager, Office Assistant, Branch Team Leader, Store Manager, Store Assistant or Centre Manager.