Call Centre / Customer Service Advisor
Call Centre Operator - North London £17,000 - £19,000 p.a. 36.25 hours per week
Opportunity to work with state-of-the-art, on-demand mobility technology for fast growing company
Using state-of-the-art, on-demand mobility technology the Call Centre / Customer Service Advisor will act as liaison between the business, the drivers, clients and passengers. You will be an integral part of the 24/7, 365 days a year customer, driver support and dispatch services, and your role will be key to maintaining a high standard of customer care and developing a reputation for service excellence.
You must be able to work the following shift, Monday to Sunday 36.25 hours per week (including Bank Holidays): 3.00 p.m. until 11.00 p.m.
Our client is an on-demand mobility company, available in more than 60 cities worldwide, including London, Moscow and New York. Their technology enables consumers and businesses to instantly book on-demand transportation, delivery, and logistics. With state-of-the-art on-demand mobility technology, they are the global leader in corporate ground travel. They have raised $520 million in venture funding to date, and were selected by Forbes as one of the "top 15 explosively growing companies".
The ideal Call Centre / Customer Service Advisor will have previous experience of working in a call centre environment with a good understanding of call centre processes / procedures and an excellent telephone manner. You will also have:
- experience dealing with a high volume of inbound / outbound calls
- knowledge of latest technological updates of dispatch systems / driver units
- experience in handling and resolving queries
If you wish to be considered for the role of Call Centre / Customer Service Adviser, please forward your CV stating current remuneration details and availability quoting reference 262363R.
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Applications are invited with experience in: call centre advisor operator customer service adviser on demand mobility technology inbound outbound calls company dispatch services transport logistics London jobs
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