Clinic Secretary

Cardiff, Wales
£18000 - £20000 per annum
17 Oct 2016
14 Nov 2016
Recruitment Genius Ltd
Contract Type
Full Time
This company is the holding company of an expanding private healthcare group offering state of the art services in assisted conception and women's health. The group is now one of the UK's leading provider of fertility and women's health services.

An experienced and highly professional Secretary is required for their busy private fertility clinic based in Cardiff. This is a very varied role consisting of secretarial, front-of-house and cashiering responsibilities. The role would involve providing secretarial support to the consultants including the typing of letters and general correspondence which requires the use of word processing. Therefore, it is essential that candidates have experience of offering support at consultant level, typing letters and have a typing speed of at least 60wpm.

The successful candidate will be a professional and committed individual with relevant experience working in customer interaction capacity within a private clinic/hospital. Ideally they will have an understanding of the fertility industry and preferably (but will be taught) knowledge of the relevant medical terminology.

They will be required to provide a professional front-of-house service to patients, visitors and staff, including meeting and greeting, registering patients via the IDEAS software and taking payments for treatments along with any ad hoc administrative duties.

Essential requirements:

- Typing speed of at least 60wpm.
- Front of House experience
- Excellent telephone manner
- Invoice processing/cashiering experience.
- Sympathetic, approachable and immaculately presented.
- Excellent written and spoken English.
- Ability to prioritise workload and work under pressure.
- Excellent Microsoft Office skills.


- Understanding of the fertility industry.
- Knowledge of HFEA legislation.
- Experience of handling large amounts of cash.

Please note that we are regulated by the HFEA and therefore all staff are required to have an enhanced DBS check, the cost of which will be met by the Company.

This is a full-time position (40hrs per week) which also includes Saturday working on a rota. Occasional travel to other clinic locations within the UK will be required on and as and when required basis.

Applicants who meet our criteria and have the right to live and work in the UK are invited to send their CV.

This company and its subsidiaries strictly adhere to the Equality Act (2010) and provide equal opportunities to applicants, staff and patients from all demographic backgrounds.

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