Operational Support Assistant

17 Oct 2016
14 Nov 2016
Contract Type
Full Time

Operational Support Assistant 

Location: Wakefield 

Salary: Competitive 

“We’d like you to join us”

Do you want to be a part of an innovative, dynamic and growing organisation?

If so we’d like to hear from you! 

The BGL Group has been named by the Sunday Times as one of the largest mid-market private companies in Britain, reaching the top 22 in 2015. .

We pride ourselves in delivering a high quality, low effort, service experience to our customers, on behalf of some of the UK’s best known high street brands.

We have an exciting opportunity for you to join our Operations team in the Contact Centre as an Operational Support Assistant to provide efficient support to the Operational Support within Nexus.

The successful candidate will be a central point of contact for all administrative tasks including producing reports, provide coaching and support for the department and build relationships within the department with effective communication.

You will be responsible for producing accurate and timely reports, analysing data and producing daily, weekly and monthly reports to share with a wide variety of Stakeholders. You will proactively arrange meetings and events with internal and external visitors including arranging the logistics, invites and refreshments.  

You must be able to demonstrate:

  • Embracing new ways of working including utilising new technology
  • Ability to demonstrate confidentiality
  • Focused on quality and delivery
  • Ability to work in a fast paced environment and remain calm under pressure
  • Excellent verbal and written communication skills
  • A keen eye for detail

If you feel that you may be suitable for this Operational Support Assistant role, then please apply now!