IT Support Field Engineer

Chester West Employment Park, Chester
18000.00 to 20000.00 Per Year
17 Oct 2016
14 Nov 2016
Contract Type
Full Time
Our client is an IT Support and Managed Hosted Services company who are looking for a new IT Support Engineer to provide a primary on-site presence to service UK based clients.

Working within a demanding environment you will provide high levels of technical expertise for Windows Server Operating Systems including 2012/2008/2003 as well as an in-depth working knowledge of client operating systems and how they interact on the network for shared access to external services and data.

IT Duties

Providing customer support via our Support Portal system to maintain our and our clients??? coverage of IT systems
Performing on-site and remote installation and servicing of servers, PC???s, printers and networking devices
Contributing to company marketing campaigns
Contributing to the installation and support of new IT products and services
Assisting with the maintenance of Internet Services
Maintaining extensive customer details within our Support Portal and making sure that these are kept up to date at all times
Cat5/Cat6 cabling
Liaising with clients about their systems and offering ideas and proposals of ways to improve client systems and networks
Quoting ideas and opportunities and presenting them in a clear and precise manner

The person

Detailed knowledge of Microsoft Server Operating Systems
Good working knowledge of Active Directory and Microsoft Exchange Server
Excellent communication and reporting skills

Experience Required

2+ years in a technical support or field engineer role
Hands-on experience of network design, implementation and troubleshooting including cabling installation
Driving license and own transport

Desirable Experience (not essential)

ISP experience with services such as Broadband, web hosting, email hosting

Benefits for this role include pension contribution after 12 months service, 20 days holiday per annum and business mileage reclaimed.

To be considered for this role, please apply today.

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