Team Leader (Supported Housing & Floating Support Services)
Fixed Term Contract until January 2018
Do you have a significant understanding of mental health issues and substantial experience of working in a housing and social care setting? Would you like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with? Then join us as a team leader.
Recovery Focus is a new group of expert charities with the shared aim to inspire individual recovery nationwide. Between us we have a track record of more than 200 years of developing and running personalised services that work with people with mental health, substance misuse and other complex needs to achieve their ambitions. Each partner organisation has its own rich history of success, but together we believe we can lead the way in evidence-based recovery pathways that we can tailor to meet local and individual needs.
Right now, one of our partners, Richmond Fellowship, is looking for a team leader. You’ll be responsible for managing the day-to-day delivery of a range of our supported housing and floating support services. You’ll also:
- Be responsible for resource management, including line managing and supervising front line staff, managing budgets, flexible rolling rota, developing training in line with business plan/LAP and adhering to HR policies.
- Manage the ‘risk load’ within each service including assessing people we’re supporting, allocating appropriate resources and ensuring safe working practices are in place
- Deliver on contracts on a daily basis, including, where appropriate, being the first point of contact for contract managers
- Make sure data entry into our management information and reporting systems is accurate, timely and in line with quality assurance requirements
- Carry out investigations into incidents, including preparing reports and resolving issues locally or escalating them up to your locality manager.
To succeed, you’ll need an outcome driven, solution focused approach and a proven ability to lead, supervise and motivate staff and delegate work appropriately. You’ll also need:
- Experience of understanding the needs of complex clients and managing resources effectively
- Ideally, a professional social care qualification such as CQSW or CIOH
- A flexible approach to working hours and willingness to participate in on call arrangements
- A flair for managing conflicting demands and priorities and meeting deadlines
- A firm but inclusive management style and the ability to lead by example
- Excellent verbal and written communication skills.
In return, you can expect some great benefits, including 25 days' holiday, contributory pension scheme, employee assistance programme and childcare vouchers, plus exceptional professional development and training opportunities.
Please quote ref: 16/303 when applying.
Closing date: 31 October 2016.