Client Relations Executive (12 Month Contract) 

Chichester, West Sussex
£Competitive Plus Attractive Benefits Package 
17 Oct 2016
14 Nov 2016
Contract Type
Full Time

Client Relations Executive (12 Month Contract) 
Goodwood, Nr Chichester, West Sussex 
£Competitive Plus Attractive Benefits Package 

Rolls-Royce Motor Cars is a global organisation that designs and manufactures bespoke motor vehicles of the highest quality. At Goodwood, the Home of Rolls-Royce, cutting-edge technology and traditional craftsmanship skills come together to produce unique and exciting derivatives of the Phantom and Ghost models, alongside the most technologically advanced Rolls-Royce in history, Wraith and their newest addition, the strikingly seductive Dawn. 

The quality, style and performance of a Rolls-Royce Motor Car is matched by the commitment, passion and motivation of the workforce. Rolls-Royce Motor Cars is currently looking for a Client Relations Executive to join their passionate team on a 12 month contract. 

If you are a diligent customer service professional with experience of dealing with an Ultra High Net Worth and High Net Worth client base, this is a superb opportunity to take on a challenging and stimulating contract. 

Based at Goodwood, a beautiful site on the estate of Lord March, you will become an integral member of a friendly, fun and creative team and play a key role in maintaining Rolls-Royce Motor Cars’ reputation for excellence and superior customer service. 

As a Client Relations Executive, you will be responsible for providing a world-class service to Rolls-Royce Motor Cars’ clients. 

In this important role, you will act as the first point of contact for both prospective and existing clients, assisting on a global basis with a wide range of matters, so the ability to adopt your communication style and think on your feet is essential. 

Additionally, you will use your initiative to resolve issues in a manner that actively upholds Rolls-Royce Motor Cars’ brand values. 

To be considered for this exciting opportunity, you must have: 

- Experience of dealing with Ultra High Net Worth (UHNW) and High Net Worth (HNW) individuals in a customer service environment, ideally within the automotive sector 
- At a minimum, A Levels (or equivalent), preferably a degree 

As a Client Relations Executive, you must be a calm, confident communicator who relishes a challenge. You must also be professional and conscientious with a creative approach to problem-solving. 

Fluency in a second language, in addition to English, would be advantageous, as would experience of CRM,(Customer Relationship Management System), we currently utilise Salesforce. Knowledge of the motor industry would also be beneficial. 

To apply for the role of Client Relations Executive (12 Month Contract), please apply via the button shown. 

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. 

Additional Keywords: Client Relations Executive, 12 Month Contract, HNW Customer Service Executive, Customer Relationship Executive, Customer Care Specialist, Customer Service Representative, Customer Services.